Organizational Effectiveness

OD-Strength Based Teams

Can your project team members identify their top three workplace strengths?
Do your project teams contain members with diverse strengths needed to accomplish the desired outcomes?
Do your organizational teams have the ability to identify missing strengths needed to successfully complete projects on time and on budget?

Leader-Works helps organizations complete the process of strengths identification for special projects, assists team members identify their individual strengths and develops teams to resource the missing strengths needed to complete projects successfully.

OD-Strategic Performance Recognition

Does your performance recognition system reward the behaviors associated with the values of your organization?
Do your associates feel that your recognition system is well linked with their daily work assignments and supervisory direction?
Are you able to identify links between your recognition system and the strategic goals of the organization?

Leader-Works helps organizations link their most important values and strategic goals to their employee recognition systems so that congruent messages are communicated on a consistent basis. The Reflections^TM Performance Management System is linked directly to organizational values and mission metrics and foundational to recognition systems.

OD-Learning and Growth Systems

Do your associates feel like they are able to learn and grow in your organization?
Do your learning and growth systems link with your career path opportunities within your organization?
Does your organization utilize a learning and growth survey to assess associate needs?

Leader-Works can help your organization develop a learning and growth system which matches your associates’ needs, their career path opportunities and your succession management system. A successful learning and growth system can reduce employee turnover and improve employee engagement results in your organization.

OD-Values Alignment Congruity

Do your stated organizational values mean anything to your associates and customers?
Do you have a survey tool to test the validity of the stated values in your organization?
Are your organizational values easily recognizable in every customer interaction?

Leader-Works can help your organization identify the values obvious to employees and customers and assess congruity ratings for each value. Steps and solutions for value congruity opportunities are part of Leader-Works systems to align actual performance with desired value performance.

OD-Community Partnerships

Is your organization considered a valued community partner?
Does your description of your organization’s value in the community match the perceptions of your local community neighbors?
Are there areas where your organization can enhance the value added to the local community?

Leader-Works can provide a community survey tool and results to assess community perceptions and then develop a plan to recognize success as well as facilitate changes to enhance community value.

OD-Transition Process Management

Does your organization demonstrate a outdated processes or culture for the customers you serve?
Do your leaders demonstrate effective change facilitation skills?
Does your organizational culture need to respond to changes in the external environment?

Leader-Works helps organizations succeed with large change initiatives by facilitating transition processes and leadership growth in the process. Organizations that can implement change processes quickly have the best chance of achieving their original mission, vision and values

OD-Productivity Metrics & Enhancements

Does your organization utilize industry benchmarks to compare productivity results for departments, procedures or processes?
Are your productivity metrics understood and achievable at the associate level?
Do you have “scoreboards” in your organization to communicate real time results and systems to adjust the drivers that control outcomes?

Leader-Works can help you develop industry specific benchmarks for your organizational productivity metrics as well as design drivers to leverage productivity outcomes quickly to meet bench marked results. Additionally Leader-Works can help you design “scoreboards” to communicate real time results to everyone in your organization.

OD-Organizational Communications

Does your organization effectively communicate with associates, leaders, clients and your local community as perceived by each of these groups?
Does your communication program address various mutimedia options and format preferences?
Do your current communications inspire people to follow your organizational values and leadership?

Leader-Works can help you assess your current communication systems, expand the variety of your formats and design communications to educate, inspire and recognize your associates, clients, leaders and community partners effectively.

OD-Organizational Chart Design

Has your organization used the same org chart system for more than 5 years?
Has the span of control or major functions within your organization changed significantly in the past 5 years?
Are you looking for new org chart options to match new programs or strategic goals in your organization?

Leader-Works can help you evaluate current and proposed options for your organizational leadership and departmental reporting system. Leader-Works can also assist you with span of control benchmarks for various departments and associate skill levels.

OD-“Cultures for Customers ” Development

Does your organizational culture and policies demonstrate a passion for customer service on a consistent basis?
Are some associates in your organization more “self focused” than “customer focused”?
Are you ready for a cultural shift towards “First-Serve”^TM behaviors?

Leader-Works can help you develop workplace systems, operational practices and client processes to emphasize your commitment to “First-Serve”^TM and facilitate transitions to a more customer focused cultural environment.

OD-Metrics Based Management

Does your organization utilize objective measurements for financial performance, employee engagement, customer satisfaction, best practices associate learning and productivity results?
Has your organization identified the key drivers which impact each metric utilized in your facility?
Are executive leadership decisions formulated around metric measurements and are evaluations for key initiatives tied to metrics utilized?

Leader-Works can help you establish meaningful metrics for your organization to give your workplace team objective measurements towards which to strive as well as strategies to help your organization achieve better results in those areas where opportunities exist.

OD-Workplace Order & Simplicity

Is there duplication of effort anywhere in your organization? Items that are moved more than once, data that is entered more than once, processes that are checked more than once, or procedures which require revisions?
Does your organization utilize LEAN methods to eliminate waste and enhance simplicity?
Are your facility spaces cluttered and difficult to clean or maintain orderly storage?

Leader-Works can help your organization simplify processes and procedures to eliminate waste and achieve LEAN systems. Leader-Works can also enhance facility space order and storage systems using “Clear-Stor”^TMtools and resources.